Close is a sales CRM built for teams that live on the phone and in the inbox. It’s especially popular with startups, SMBs and inside sales teams that make a lot of calls and send a lot of emails. But its pricing has several moving parts, plan tiers, annual versus monthly billing, AI credits and usage-based calling, so it’s worth understanding exactly what you’ll pay before you commit.
This guide breaks down Close CRM pricing for 2026, explains what’s included in each plan, shows realistic cost examples for different team sizes, highlights costs that are easy to miss, and helps you decide which plan fits your team.
*Prices below were taken from Close’s official pricing page in October 2026. Pricing changes from time to time, so confirm on the Close pricing page before buying.*
Close CRM Pricing at a Glance
| Plan | Annual billing (per user/month) | Monthly billing (per user/month) | Best for |
|---|---|---|---|
| Solo | $9 | $19 | Single founders and solo sellers (1 user only) |
| Essentials | $35 | $49 | Small teams needing core CRM, calling and email |
| Growth | $99 | $109 | Teams that need automation, power dialer and bulk email |
| Scale | $139 (custom pricing available) | $149 | Larger teams needing predictive dialer, permissions and coaching |
Close offers a 14-day free trial with no credit card required, including calling and AI credits, and mentions a 30-day money-back guarantee after purchase.
What Every Close Plan Includes
All plans share a core set of features:
- Core CRM with leads, contacts and opportunities
- Built-in calling and SMS
- Email with templates and a centralised inbox
- Web forms
- Task management
- Smart Views, Close’s saved, dynamic lead lists
- Pipelines
- Import and export
- Mobile app
- Google single sign-on
This is one of Close’s strengths: calling, SMS and email are built in from the cheapest plan, rather than being separate products.
Plan-by-Plan Breakdown
Close Solo: $9/month (annual) or $19/month (monthly)
Solo is designed for one user. It includes Essentials-level features with some limits:
- 1 user only
- Up to 10,000 contacts/leads
- 500 AI credits per month (no rollover)
- Call recordings kept for 30 days
- No automated workflows, power dialer or bulk email
Who it’s for: Founders doing their own sales, freelancers and consultants who want a capable sales CRM at a very low price.
Close Essentials: $35/user/month (annual) or $49 (monthly)
Essentials adds team collaboration and unlimited leads:
- 1,000 AI credits per user, pooled up to 10,000 per month
- Call recordings retained for 30 days
- No automated workflows, power dialer or bulk email
Who it’s for: Small teams that want calling, email and pipelines in one place and are comfortable doing outreach one-to-one.
Close Growth: $99/user/month (annual) or $109 (monthly)
Growth is Close’s most popular plan, and it’s where the product becomes a full sales engagement platform:
- Automated workflows (multi-step sequences)
- Power dialer for calling through lists quickly
- Bulk email
- Custom activities (up to 250) for structured call notes and processes
- Call recordings retained for 90 days
- 1,500 AI credits per user, pooled up to 15,000 per month
- AI assistant (Chloe) available in workflows
- One additional organisation included
Who it’s for: Outbound and inside sales teams running sequences and high call volumes.
Close Scale: $139/user/month (annual) or $149 (monthly)
Scale adds features for larger and more structured teams:
- Predictive dialer
- Role-based access and lead visibility rules
- Live call coaching (listen, whisper, barge)
- Unlimited call recording retention
- 2,000 AI credits per user, pooled up to 20,000 per month
- Custom pricing available for larger or complex needs
Who it’s for: Sales organisations with managers coaching many reps, territories or data visibility requirements, and very high call volumes.
Costs That Are Easy to Miss
1. Calling and SMS usage
Calling and SMS are usage-based and passed through at cost, according to Close. Most outbound calls cost around $0.02 per minute, and phone numbers start at about $1 per month. For call-heavy teams, this can add up, so estimate minutes per rep.
2. Monthly vs annual billing
Monthly billing costs noticeably more per user, ranging from $10 more per user on Growth and Scale to more than double on Solo. Annual billing saves money but commits you for the term; annual downgrades and cancellations take effect at the end of the billing period.
3. Additional organisations
Extra organisations cost $50 per organisation per month, with Growth and Scale including one free additional organisation. This matters for agencies or companies running separate business units.
4. AI credits
Each plan includes a set number of AI credits. Additional credits are available, but Close doesn’t list the price on the pricing page, so ask if you expect heavy AI use.
5. Add-ons
Close lists an add-on available on all plans at $50 per month plus $0.02 per minute. Check its details with Close if your workflow depends on it.
6. Integrations and data tools
Some teams pair Close with data enrichment, scheduling or e-signature tools. Factor those subscriptions into your total cost.
Real Cost Examples
These examples use annual pricing and an assumed calling rate of $0.02 per minute.
| Scenario | Plan | Licence cost per year | Estimated calling cost per year | Estimated total per year |
|---|---|---|---|---|
| Solo founder, 300 call minutes/month | Solo | $9 × 12 = $108 | 300 × $0.02 × 12 = $72 | About $180 + number fees |
| 3-person team, 500 minutes/rep/month | Essentials | 3 × $35 × 12 = $1,260 | 1,500 × $0.02 × 12 = $360 | About $1,620 + number fees |
| 5 SDRs, 1,500 minutes/rep/month | Growth | 5 × $99 × 12 = $5,940 | 7,500 × $0.02 × 12 = $1,800 | About $7,740 + number fees |
| 20 reps with managers, 2,000 minutes/rep/month | Scale | 20 × $139 × 12 = $33,360 | 40,000 × $0.02 × 12 = $9,600 | About $42,960 + number fees |
Actual calling costs vary by destination country and call type, so treat these as planning estimates.
Which Close Plan Should You Choose?
Choose Solo if you’re one person, don’t need sequences, and want a professional calling and email CRM for less than the cost of lunch each month.
Choose Essentials if you have a small team doing personalised outreach and don’t yet need automated sequences or a power dialer.
Choose Growth if your team runs outbound campaigns, needs multi-step sequences, bulk email and a power dialer. For most dedicated sales teams, this is the plan that delivers Close’s full value.
Choose Scale if you need managers to coach live calls, control data visibility with permissions, use a predictive dialer or keep call recordings indefinitely.
Close vs Competitors on Price
| CRM | Entry paid plan (annual, per user/month) | Notes |
|---|---|---|
| Close | $9 (Solo, 1 user) / $35 (Essentials) | Calling, SMS and email built in |
| Pipedrive | $14 (Lite) | Visual pipeline; calling often via add-ons or integrations |
| HubSpot | Free CRM; paid Starter tiers | Strong marketing ecosystem; costs rise sharply at Professional |
| Bigin by Zoho | $7 (Express) | Lowest-cost paid option |
Close tends to be most cost-effective for teams that would otherwise pay separately for a dialer, SMS tool and sales engagement platform. For a broader view, see our CRM solutions comparison and Pipedrive CRM for small business guide.
How to Reduce Your Close CRM Costs
- Pay annually once you’re confident in the fit.
- Mix plans carefully. Check with Close whether different users can be on different plans in your account; most CRMs require the same plan across an organisation.
- Monitor calling minutes and remove unused phone numbers.
- Start on Essentials and upgrade to Growth when sequences become necessary.
- Use the free trial fully: import real leads and run a real week of calls and emails before deciding.
Key Takeaways
- Close plans cost $9 (Solo), $35, $99 and $139 per user per month billed annually in October 2026.
- Calling and SMS are usage-based, with most outbound calls around $0.02 per minute.
- Growth is the plan for teams needing sequences, bulk email and a power dialer.
- Monthly billing costs more; extra organisations cost $50 per month.
- Use the 14-day free trial to estimate your real calling usage.
Frequently Asked Questions
How much does Close CRM cost per month?
As of October 2026, Close costs $9 (Solo, one user), $35 (Essentials), $99 (Growth) or $139 (Scale) per user per month when billed annually, or $19, $49, $109 and $149 when billed monthly.
Does Close CRM have a free plan?
No, but it offers a 14-day free trial without a credit card, and the Solo plan is very low-cost for individuals.
Are calls included in Close pricing?
Calling is built into every plan, but call minutes and phone numbers are charged on usage. Close says most outbound calls cost about $0.02 per minute.
What’s the difference between Close Essentials and Growth?
Growth adds automated workflows (sequences), a power dialer, bulk email, custom activities, longer call recording retention and more AI credits.
Is Close CRM worth the price?
For phone- and email-heavy sales teams, Close often replaces several separate tools, which can make it good value. Teams that rarely call may find a cheaper pipeline CRM sufficient.
Final Thoughts
Close CRM pricing is straightforward once you separate licences from usage. Pick the plan based on whether you need sequences and power dialing (Growth) or advanced coaching and permissions (Scale), then budget for calling minutes. Run the free trial with real outreach, calculate your expected minutes, and you’ll know your true annual cost before signing.
Related: CRM system cost and CRM for sales team.